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Upstate weekends are made for using your Toyota hard. Boat ramps on Lake Hartwell, tailgates in Clemson, and the I-85 run between Greenville and Atlanta leave their marks on seats, paint, and mileage, and ToyoGuard is how that wear gets handled after ToyotaCare wraps up.
ToyoGuard Platinum is a Southeast Toyota Distributors package that adds coverage once ToyotaCare maintenance ends. Benefits include interior, exterior paint, and 12-volt battery protectants, 24/7 roadside assistance for 5 years or 60,000 miles, rental car help during warranty repairs, two synthetic oil changes, and four tire rotations.
Ralph Hayes Toyota has sold and serviced Toyotas on Clemson Boulevard since 1951, making us the oldest Toyota dealership in South Carolina. Here's what ToyoGuard covers, how it pairs with ToyotaCare and the Hayes Family Promise, and what Anderson-area owners want to know before they use it.
Anderson County drivers pile a lot into a weekend. A Saturday on Lake Hartwell means wet swimsuits on cloth seats and a truck parked for hours in full sun at the ramp. A home game in Clemson means coolers, barbecue, and sweet tea riding along on US 76. Monday brings the commute up I-85 to Greenville or out to Easley and Seneca.
That's why ToyoGuard's interior and paint protectants do some of their hardest work in the Upstate. Add 5 years of roadside help for the long interstate stretches, and the plan lines up well with how people here actually drive.
ToyoGuard Platinum applies to gas and hybrid models, from the Tacoma towing a pontoon to the Camry Hybrid on a daily I-85 commute. We've ordered the benefits by what Upstate owners ask about first.
A nanotechnology treatment helps fabric seats and carpet resist food, water, and beverage stains. It's limited to fabric and carpet, so on models with SofTex or leather seating, the protection applies to the carpet.
A ceramic barrier helps your paint hold up to long hours of lakeside sun and Upstate thunderstorms. If treated paint starts peeling, cracking, flaking, or going dull within 3 years or 36,000 miles, the limited warranty pays to restore that area, provided the vehicle is washed at least monthly.
Roadside help runs 5 years or 60,000 miles, whichever comes first, more than double ToyotaCare's 2-year roadside term. Coverage includes towing to the nearest Toyota dealer or up to 25 extra miles to the dealer you prefer, plus jump starts, tire service, fuel delivery, and lockouts.
If a warranty repair needs a part ordered or an overnight stay, ToyoGuard pays for a one-day rental per qualifying repair, up to five rentals over the life of the plan.
Humid South Carolina summers invite corrosion on battery terminals. A silicone-based coating seals them against moisture to help keep starts strong.
Two synthetic oil changes with filters kick in after ToyotaCare maintenance runs out. Redeem them within 5 years or 60,000 miles of your purchase.
Four additional tire rotations keep wear even on all those highway miles. They share the 5-year, 60,000-mile redemption window, and the GR Supra is not eligible.
On battery electric Toyotas, ToyoGuard Platinum BEV replaces the oil changes with an added 2 years or 24,000 miles of 12-volt battery coverage that kicks in when the factory 12-volt battery coverage runs out. Out-of-charge towing is part of the roadside package, too. Everything else, including the protectants, rotations, and rental help, works the same way.
A ceramic coating forms a durable, invisible barrier that helps protect your paint from sun, rain, and other environmental wear.
A nanotechnology treatment helps keep dirt and stains from soaking into your fabric seats and carpet.
A silicone-based coating seals your battery terminals to help block moisture and prevent corrosion.
Receive 4 additional tire rotations after your ToyotaCare maintenance ends.
Get 24/7 help with jump starts, out-of-charge assistance, flat tires, lockouts, winching, and towing for 5 years or 60,000 miles.
Receive a one-day rental for each qualifying warranty repair, up to 5 times within 5 years or 60,000 miles.
Get 2 years or 24,000 miles of extra 12-volt battery warranty coverage after the Toyota factory warranty ends.
Every new Toyota starts with ToyotaCare. On 2027 models, ToyotaCare maintenance runs 1 year or 10,000 miles (up to two services). On 2026 and earlier models, it runs 2 years or 25,000 miles. ToyoGuard's oil changes and rotations begin once that term ends.
| ToyoGuard Benefit | What It Covers | How Long It Lasts |
| Interior Protectant | Food, water, and beverage stains on fabric seats and carpet | 3 years or 36,000 miles |
| Exterior Paint Protectant | Treated paint that cracks, peels, flakes, or loses gloss | 3 years or 36,000 miles |
| 12-Volt Battery Protectant | Coating on the original battery terminals | Applied at delivery |
| Roadside Assistance | Jump starts, tire service, fuel delivery, lockouts, towing | 5 years or 60,000 miles |
| Rental Car Assistance | One-day rental per qualifying warranty repair, up to 5 | 5 years or 60,000 miles |
| Synthetic Oil Changes | 2, gas and hybrid models only | Redeem within 5 years or 60,000 miles |
| Tire Rotations | 4, excludes GR Supra | Redeem within 5 years or 60,000 miles |
Whichever comes first applies to every time and mileage limit. Full program terms appear at the bottom of this page.
New Toyota buyers at Ralph Hayes also receive the Hayes Family Promise, our own set of commitments. A few pieces fit naturally alongside ToyoGuard:
ToyoGuard questions reach us from first-time Toyota buyers in Anderson and from longtime customers in Greenville, Clemson, and Easley. Here's what we tell them.
Yes. ToyotaCare is included with every new Toyota and always comes first. ToyoGuard Platinum does not replace it. Its oil changes and rotations start once ToyotaCare maintenance ends, and its roadside coverage extends well past ToyotaCare's 2-year term.
Hybrids and gas models use ToyoGuard Platinum, which includes two synthetic oil changes. Battery electric Toyotas use ToyoGuard Platinum BEV, which trades those oil changes for 2 years or 24,000 miles of extra 12-volt battery coverage. The protectants, rotations, roadside, and rental help match.
No. ToyoGuard Platinum is not an extended warranty or service contract, so major mechanical repairs fall under your Toyota factory warranty instead. ToyoGuard focuses on protectants, maintenance, roadside help, and rentals during qualifying warranty repairs.
Food and beverage stains on cloth seats and carpet are exactly what the interior protectant covers, so spilled sweet tea or a dropped plate of barbecue is fair game for a claim. Grease, ink, dye, and normal wear are excluded, and claims need to be reported within 30 days.
Partly. The interior protectant and its limited warranty apply only to fabric seats and carpet, so leather, SofTex, vinyl, and floor mats aren't covered. On those models, the carpet still gets protection against food, water, and drink spills, which counts after a long day of lake snacks in the back seat.
Call the 24/7 roadside number in your ToyoGuard welcome kit. ToyoGuard covers towing to the nearest Toyota dealer, or up to 25 extra miles to a Toyota dealer you prefer, plus jump starts, tire changes, fuel delivery, and lockouts, for 5 years or 60,000 miles.
The buyer's order and the ToyoGuard welcome kit you got at delivery will both list it. If those papers are long gone, bring your VIN to Ralph Hayes Toyota in Anderson, and our service team will check your coverage and list the benefits you haven't used yet.
The protectants and roadside help are active from delivery. Because ToyotaCare maintenance on 2027 models ends at 1 year or 10,000 miles, ToyoGuard's oil changes and rotations become available sooner than they would on a 2026 or earlier model.
Yes. Remaining ToyoGuard benefits transfer automatically to the next private owner for personal use. They end if the vehicle is sold to a dealer, repossessed, or used commercially, so a private sale keeps the most value with the vehicle.
Ralph Hayes Toyota on Clemson Boulevard in Anderson, SC, is family-owned and has been part of this community for more than 75 years. Our factory-trained technicians can handle your remaining ToyoGuard services, look into a protectant claim, and confirm what's left on your plan. Service is available in Spanish, too. We welcome drivers from Greenville, Easley, Clemson, Seneca, Pendleton, Belton, Williamston, and Simpsonville.
